At UPSC Prep Platform, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.
We collect information you provide directly to us, including: (a) Account Information: name, email address, password, phone number; (b) Profile Information: educational background, UPSC aspirant details, study preferences; (c) Payment Information: billing details, payment method information (processed securely by Razorpay); (d) Usage Data: test performance, study materials accessed, time spent, interaction with features; (e) Technical Data: IP address, browser type, device information, cookies. We collect this information when you create an account, make purchases, take tests, access content, or interact with our platform.
We use collected information to: (a) Provide and improve our services, personalize your experience, and develop new features; (b) Process payments, send receipts, and manage subscriptions; (c) Send important notices about account status, security alerts, and service updates; (d) Provide customer support and respond to your inquiries; (e) Analyze platform usage to improve content quality and user experience; (f) Send marketing communications about new features, offers, and events (you can opt-out anytime); (g) Prevent fraud, ensure security, and enforce our Terms of Service; (h) Comply with legal obligations and protect our rights.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted service providers who assist us in operating our service.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
You have the right to access, update, or delete your personal information. You can also opt-out of marketing communications and request data portability. We respect your privacy choices.
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your personal information may be transferred to, and maintained on, computers located outside of your jurisdiction. We ensure appropriate safeguards are in place for such transfers.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@upscprep.com
Address: UPSC Prep Platform, Privacy Department
Phone: +1 (555) 123-4567
Your data is encrypted and securely stored
Clear information about data usage
You control your personal information
Advanced security measures in place