At UPSC Prep Platform, we want you to be completely satisfied with your purchase. This Refund Policy outlines the conditions under which we offer refunds for our services and products.
Contact our support team with your order details and reason for refund
Our team reviews your request within 3-5 business days
You'll receive a decision with explanation if applicable
Approved refunds are processed within 7-10 business days
Refund requests must be submitted within 30 days of purchase. Approved refunds are typically processed within 7-10 business days and will be credited to your original payment method.
In some cases, we may offer partial refunds based on the extent of service usage. This is determined on a case-by-case basis by our support team.
You can cancel your subscription at any time. Upon cancellation, you'll continue to have access until the end of your current billing period. No refunds are provided for partial months.
In some cases, payment processing fees may be deducted from the refund amount. This typically applies to international transactions and specific payment methods.
We reserve the right to make exceptions to this policy in special circumstances. Each case is reviewed individually by our customer support team.
Our support team is here to help you with any refund questions or concerns.
Email: refunds@upscprep.com
Phone: +1 (555) 123-4567
Hours: Monday-Friday, 9 AM - 6 PM EST
Please include your order number and a detailed description of your issue.